Learning about Learning Technologies

Throughout the summer, we have all become more well versed in learning technologies than perhaps we ever thought we would. We applaud the patience, resourcefulness, and energy on display across the university as we serve our students this semester. As this learning process continues throughout the fall, we will share some of the (sometimes non-obvious) issues, nuances, tips, and solutions for the most common technologies in use.


  • Is a course is missing from your dashboard? Add it using these steps:
    1. On your left menu, click Courses, then click All Courses. This will display a list of all courses you can access.
    2. Find the missing course. On the left edge of the listing, click the star to turn it orange. This will cause it to appear on your dashboard.
    3. You can click an orange star to make it white and remove it from your dashboard, perfect for hiding past courses you no longer need to access.
  • Clarify navigation and reduce clutter on your course menu by reordering the pages:
    • At the bottom of your course menu, click Settings.
    • At the top of the Settings page, click Navigation. There are two sections of pages here: at the top are pages students can see, and at the bottom are pages students cannot see.
    • Click and drag pages between sections to hide unnecessary pages and reorder your course menu.
    • You can hide any pages students do not need to access.
    • Order your course menu in a logical way. As an example, the Modules page is by default quite far down the list, but if students will use it frequently, consider putting it near the top.
  • Publishing course content means allowing students to see and access it. There are several places to check to ensure items will appear as you expect:
    • The “master switch” to publish your course is in the upper right on your course Home page. This must be Published (green) for students to access the course.
    • Modules must be published for students to see them and anything contained within them. If a module is published, it will have a green check mark to the right of the module title on the Modules page.
    • All items in a course (assignments, quizzes, discussions, pages, etc.) can also be published or unpublished independently. If an item is published, it will have a green check mark to the right of the item title on the page where it lives.


  • If your students find the participant chat is unavailable in a meeting, it may have been inadvertently turned off. The host can enable it using the options at the bottom of the chat window: Click the ellipsis button (…), and change the setting for Participant Can Chat With.

Respondus Lockdown Browser

  • The lockdown browser does not currently work on certain devices or operating systems, including Chromebooks and Windows 10S (a high-security variant of Windows 10).
  • The browser can fail to recognize the built-in webcam on certain Lenovo laptops.
  • Possible solutions for students with these limitations: (1) the Academic Literacies Center in FLITE has several computers available for completing assignments requiring the browser, and (2) if the student is unable to come to campus, it is recommended they borrow a compatible device to complete the assignment(s).

Additional Resources

Thanks to Heather Pavletic for sharing these documents, which include tips and practices for hosting online class meetings via Zoom:

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